Services
A combination of the below aspects are taught in our various programmes. All of our programmes can be tailor-made to suit specific company requirements.
Entry and Exit Analysis
Personal Presence
Eye Contact & Smiling
Handshake & Social Kissing
Body Language (Kinesics) & Proximic Behaviour
Introductions (Basic, Precedence & Names)
Standing, Walking & Sitting
Grooming: Women & Men
Skin Care & Makeup
Hair, Nails & Fragrance / Cologne
Avoid List & Staples
Accessories & Shoes
Seasons & Colouring
Body Shapes
Day to Night
Dress Codes
The Language section develops the skill to speak effectively in front of groups of people, both formally and informally, to develop and deliver effective and eloquent speeches for all occasions. Develop confident and effective written, telephonic and face-to-face communication skills in business and social environments. To achieve this we focus on the following:
Written Communication
Fundamentals of Communication
Grammar
Pronunciation
Vocabulary
Projection & Art of Delivery
The Etiquette section teaches certain protocols to behave effectively, appropriately and comfortably in social company by being an accomplished host and guest whilst avoiding embarrassing and damaging faux-pas. Manage office behaviour in a manner expected of an employee. Control, direct and chair a variety of business meetings, whether in an office or restaurant, confidently and effectively. Interact easily and comfortably in the business and social environments with people of different cultures. To achieve this we focus on the following:
Business
Cell Phone
Punctuality
Open Plan
Professional Workplace Behaviour
Table Manners
Social Media
Modern Manners
Restaurant & Wine
The Mental Outlook and Stress Management section helps in developing effective day to day mental coping mechanisms that aid and sustain the optimal functioning of employees. Understanding the concept of mental attitude and necessary implementing techniques to sustain a balanced and positive work life outlook. To achieve this we focus on:
Change Equation
Willpower
Positivity
Biology of Stress
Cost Of Stress
Responses To Stress
Coping Mechanisms
Interview or Proposal Preparation
Health & Fitness
1 Day Programme
1 Day Programme
Based around the induction / graduate / intern, the objective is to get the candidates’ work place professional and socially confident.
3 Day Programme
3 Day Programme
Based around the front line / office executive / sales team, the objective is to upskill the candidates to be able to manage themselves and situations appropriately both professionally and socially.
5 Day Programme
5 Day Programme
Based around the manager / exco / director, the objective is to get the candidates holistically proficient in all areas of conduct.
Graduate Programme
Graduate Programme
Based around the graduate, the objective is to get the candidates’ work place professional and socially confident.
Wedding Consulting
Wedding Consulting
The Swan Effect boasts a wide range of wedding consulting, from structuring the wedding itinerary and running order, to proofing wedding speeches and preparing the bridal and groom parties for their roles and responsibilities.
