Services

A combination of the below aspects are taught in our various programmes. All of our programmes can be tailor-made to suit specific company requirements.

Entry and Exit Analysis

Personal Presence

Eye Contact & Smiling

Handshake & Social Kissing

Body Language (Kinesics) & Proximic Behaviour

Introductions (Basic, Precedence & Names)

Standing, Walking & Sitting

Grooming: Women & Men

Skin Care & Makeup

Hair, Nails & Fragrance / Cologne

Avoid List & Staples

Accessories & Shoes

Seasons & Colouring

Body Shapes

Day to Night

Dress Codes

The Language section develops the skill to speak effectively in front of groups of people, both formally and informally, to develop and deliver effective and eloquent speeches for all occasions. Develop confident and effective written, telephonic and face-to-face communication skills in business and social environments. To achieve this we focus on the following:

Written Communication

Fundamentals of Communication

Grammar

Pronunciation

Vocabulary

Projection & Art of Delivery

The Etiquette section teaches certain protocols to behave effectively, appropriately and comfortably in social company by being an accomplished host and guest whilst avoiding embarrassing and damaging faux-pas. Manage office behaviour in a manner expected of an employee. Control, direct and chair a variety of business meetings, whether in an office or restaurant, confidently and effectively. Interact easily and comfortably in the business and social environments with people of different cultures. To achieve this we focus on the following:

Business

Cell Phone

Punctuality

Open Plan

Professional Workplace Behaviour

Table Manners

Social Media

Modern Manners

Restaurant & Wine

The Mental Outlook and Stress Management section helps in developing effective day to day mental coping mechanisms that aid and sustain the optimal functioning of employees. Understanding the concept of mental attitude and necessary implementing techniques to sustain a balanced and positive work life outlook. To achieve this we focus on:

Change Equation

Willpower

Positivity

Biology of Stress

Cost Of Stress

Responses To Stress

Coping Mechanisms

Interview or Proposal Preparation

Health & Fitness

1 Day Programme

1 Day Programme

Based around the induction / graduate / intern, the objective is to get the candidates’ work place professional and socially confident.

3 Day Programme

3 Day Programme

Based around the front line / office executive / sales team, the objective is to upskill the candidates to be able to manage themselves and situations appropriately both professionally and socially.

5 Day Programme

5 Day Programme

Based around the manager / exco / director, the objective is to get the candidates holistically proficient in all areas of conduct.

Graduate Programme

Graduate Programme

Based around the graduate, the objective is to get the candidates’ work place professional and socially confident.

Wedding Consulting

Wedding Consulting

The Swan Effect boasts a wide range of wedding consulting, from structuring the wedding itinerary and running order, to proofing wedding speeches and preparing the bridal and groom parties for their roles and responsibilities.